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Outline of Training Seminar

 

What you will learn in this seminar:

·         To adopt a communication style to meet the challenges of a multi-generational workforce

·         The characteristics of the four major generations in your workplace

·         Tips to Reduce Interpersonal Conflict by Understanding and Appreciating Multi-Generational Differences

·         Methods to develop and retain workers from each generation

·         Methods to Increase Intergenerational Respect

·         Tips to Maximize and Value Each Generation’s Strengths